2024/09/18 20:20 Updated
After the update carried out on September 18, 2024,
Create a new account, and
When transferring play data,
We have confirmed that a problem has occurred.
We apologize for the inconvenience, but
until the problem is resolved
Please wait for a while.
If you receive an [Empty Packet Error] when starting the application Please wait a moment and try again.
If the problem persists, please try reinstalling the application. If you are using an Android device, Please follow the steps below to delete the application.
■Android
① Open the "Settings".
② Select "Apps and Notifications".
③ Select "App Info".
④ Select "︙(Menu)" in the upper right corner.
⑤ Select "View System" from the menu.
⑥ Select "Purenista".
⑦ Select "Storage".
⑧ Select "Manage Storage" or "Erase Data".
⑨ Select "Erase All Data".
⑩ Select "OK" on the confirmation screen to complete the process.
※Note on Devices
Operations and procedures may differ depending on your device.
If you have any questions about the operation of your device, please contact your device's support office,
※Note on Data
Even if you delete the application from your device,
you can still use the previous play data as it will be transferred over.
After completing the operation, please reset the application before resuming play.