If you see the 「Empty Packet Error」when you start the application,
Please wait and try again later.
If the problem does not resolve, please re-install the application.
If you are using an Android device.
Please follow these steps to delete the application.
■Android
① Open "Settings".
② Select "Apps and Notifications".
③ Select "App Info".
④ Select "︙(Menu)" in the upper right corner.
⑤ Select "View System" from the menu.
⑥ Select "Purenista".
⑦ Select "Storage".
⑧ Select "Manage Capacity" or "Erase Data".
⑨ Select "Erase All Data".
⑩ Tap "OK" on the confirmation screen to complete the operation.
※The operation method may differ depending on the device used.
※The play data can be carried over even if the application is deleted from the device.
